Is there a support team available to assist us if we encounter any issues during the sign-up process?

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• What information do I need to upload/provide during the sign-up process?

  During the sign-up process you will have to complete your profile and details and verify your email. It is important to us that you double check these details so that we can approve your profile (e.g. company name, VAT number).

• What are the next steps after completing the sign-up process for our brand on Creativesapp?

  After completing the sign-up process on Creativesapp, the next steps for your brand would typically involve: Profile Verification: Creativesapp will review your brand's profile to ensure it meets their guidelines and requirements to maintain the ...

• How can I sign a contract on Creativesapp?

  Once a creative is confirmed for a project, you will have automatic access to the contract to be signed through the box "sign a contract". By clicking on it, you will be directed to a YouSign page where you will be able to sign after confirming your ...

• Can multiple team members from our brand create individual accounts under the company's owner umbrella?

  Yes, as a brand you can create a company account that includes sub-users. Our management tool has a variety of roles and responsibilities that you can assign to other sub-users.

• Can I negotiate project terms on Creativesapp?

  Project terms can be negotiated through a specific feature, where you can send offers and counter-offers to other users for specific projects. To support such features, there is a live chat available to every user to negotiate these terms.