What happens if my creative miss the deadline to publish content on time?
You and your creative will be getting reminders. We suggest to contact the brand directly through your contact list to communicate faster and discuss the delay. If you think you need extra help, give us a shout! We are always here to give you an extra hand!
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What happens if my creative doesn't upload content to be approved on time?
You and your creative will be getting reminders, but you as an agency can upload your creative's content on their behalf. If you think you need extra help, give us a shout! We are always here to give you an extra hand!
What happens if my creative doesn't upload insights on time?
You and your creative will be getting reminders, but you as an agency can upload your creatives insights on their behalf. If you think you need extra help, give us a shout! We are always here to give you an extra hand!
Our creative has declined a job offer, can I propose a different creative to the brand?
Yes! You can propose a different creative by adding the brand to your contact list and uploading a different creative, however, you will have to decline your "selected" creative first.
What if a connection is pending for a lot of time?
Please try to contact the agency or creative if they are waiting to accept your request to connect on Creativesapp. You will not be able to operate on the app until your agency accepts the terms of the connection. Creativesapp will regularly notify ...
How do I establish a connection with a creative on Creativesapp?
Connecting with creatives is an essential first step. Through your dashboard you can click on the icon "connect with your creatives", then search for your creative, add the appropriate information of what you manage for the creative, in what ...