Is there a support team available to assist us if we encounter any issues during the sign-up process?

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• What information do I need to upload/provide during the sign-up process?

  During the sign-up process, you will have to provide information such as your name, logo, address, email and phone number to operate on the platform. You will also have to enter the details of a contact person on behalf of the agency, including name ...

• Can we link our agency's website or social media profiles to our Creativesapp account during sign-up?

  Yes, you can sign up to Creativesapp using Google or Facebook. However you will still have to add information such as user name, role and contact details.

• How does the payment process work on Creativesapp?

  Creativesapp give Agencies an option to get paid 48 hours after a project is completed. After you confirm that you have completed a job you will be directed to the payment options where you will be able to access Creativesapp's "Get paid now" ...

• What if a connection is pending for a lot of time?

  Please try to contact the agency or creative if they are waiting to accept your request to connect on Creativesapp. You will not be able to operate on the app until your agency accepts the terms of the connection. Creativesapp will regularly notify ...

• Is there any eligibility criteria for joining Creativesapp?

  To join Creativesapp your profile will have to be validated and approved by the platform, to avoid identity theft only valid accounts created by real users will be accepted. Our team will double-check the agency existence through its Company and VAT ...