What information do I need to upload/provide during the sign-up process?

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• Is there a support team available to assist us if we encounter any issues during the sign-up process?

  Sure! You can contact our [support team hyperlinked]. They will guide you through any issue that might occur in the sign-up process, and show you how to use Creativesapp features to ensure a smooth experience.

• What happens if my creative doesn't upload insights on time?

  You and your creative will be getting reminders, but you as an agency can upload your creatives insights on their behalf. If you think you need extra help, give us a shout! We are always here to give you an extra hand!

• What happens if my creative doesn't upload content to be approved on time?

  You and your creative will be getting reminders, but you as an agency can upload your creative's content on their behalf. If you think you need extra help, give us a shout! We are always here to give you an extra hand!

• Can we link our agency's website or social media profiles to our Creativesapp account during sign-up?

  Yes, you can sign up to Creativesapp using Google or Facebook. However you will still have to add information such as user name, role and contact details.

• How are contracts signed on Creativesapp?

  When creating a new project the brand and the agency need to agree in the negotiation if they want to use Creativesapp's auto-generated contracts, ensuring prompt payments after a job is done, or upload their manually drafted contracts. For whichever ...